Customer Ratings & Reviews

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

Customer service was great with Geek Squad. The customer service representative was very knowledgeable and helpful. I was waiting on in a timely manner.

Everything was great. I have had my Washer and Dryer for over a year now and I Love it no issues at all. Note I did wait a year to review this.

I usually get the geek squad protection with my electronics to give me piece of mind that im covered if something goes wrong

The Geek Squad has worked on several of my tech items over the past years and helped me extend the life of those items. Thanks Geek Squad !!!

This is a protection for your television,receiver,so forth . It's worth the investment for what u buy. I bought 5 years of coverage .

It was so worth it!!! Towards the end of my plan, believe it or not, my tv went out a month before it expired and got me a new TV.

It is good to know that our tv is covered if there is a problem and they come to us.

Good service if you use it, they will help you when you have questions. Always purchase this whenever you purchase electronics.

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

The agents put together all the parts required and assembled my TV in a record time. I cant complaint. The are very responsible abd efficient.

Tv was mounted and setup quickly and took extra care in not damaging the product

I recently purchased a toshiba tv for $230 so I had no intentions of purchasing an extended warranty. Best Buy offered a two year warranty for only $29 so I couldn't pass this up. This is one of the best extended warranties around in my opinion.

Love the protection. Anything goes wrong i can bring it and get it taken care of

Daniel and Jennifer were great. So glad I hired them to install that big tv

Service always excellent, have had geek squad protection in all my purchases

100% recommended, quality at a rest price so stop looking because Bestbuy has your back.

I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

Pretty much great overall service amd easily affordable. I highly recommend them in the future to anyone