Customer Ratings & Reviews

Havent had to use them yet but since i bought an oled there the only ones i know of with a 5yr warranty that covers burn in so i have no worries.

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

I have had Geek Squad Protection on all the products I buy from Best Buy! Wouldn't have it any other way! Any time I have called, always satisfied with the service. Great protection.

Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

This Warranty is useful for high usage and certain areas that the product will be used in, like high traffic areas and areas that are subject to electrical outages.

they are always great on the phone when I call them

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

I feel secure each time i purchase this. The value in having this service is the best security possible.

Nice to have support from Gerk squad. Greatful to have a warranty

This item is for my son for school an now my daughter is going to use it love best buy

They had delivered the TV safely and without any damage

Love the geek squad protection, any time I have an issue which is rare they are on top of things to resolve our problems. We have had geek squad protection on everything we have bought.

Thank you for the protection. I haven't had to use it yet, but it's good to know that it's there for me should I need it.

You guy are the bomb help me with my stupid tv Roma piece off junk I hope my 3rd tv work

Always good to have prutction plan they very good response and fix it

Great service to have of something goes wrong with one of your products

I always get geek squad when I buy items at Best Buy! Very easy to use and they are quick!

Had my 70 inch Sony tv go out. 1 week left on my 5 year warranty. They refunded all the money I spent on the TV. Helped me to buy replacement. Great to work with!

We purchased the extra protection for our new TV, not because we thought it would ever be used, but because we wanted peace of mind “just in case.” It’s a great product and will be there for us in the unlikely event we would ever need it.