Customer Ratings & Reviews

Great purchase the color the picture great . I watch all kinds of programs.

Great to have coverage if anything happens. Worth the little extra.

We purchased this protection for the new 58" Samsung TV we just purchased at Best Buys. As a member of "Total Tech" they deduct 20% off the price so that helped.

Geek squad comes in handy for a variety of things. I love this membership. I have had my computer hard drive replaced, viruses removed, cell phones fixed or replaced.

Protection give peace of mind, Add this I got a extra protection for 2 more years

This sound bar has a nice sound for the price. Would have looked more for a 5.1.2, but i have valted ceilings.

The television is good quality and the best price and the Greek squad service is the best

Great experience with this service Best Buy is great.

The protection plan was great glad I purchsed another one for my replacement TV!

perfect protection at a great price for a tv. I'm very confident that there will be no problems should I have to use it.

Bought the protection plan for new treadmill. Hoping nothing ever goes wrong but love knowing they will come to the house and fix if needed.

i got my issue resolved that same day they had some really geat adise

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

Worth the money, great value for peace of mind. Also get the reliability of the geek squad.

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

Haven't used it yet. But I feel very secure knowing that if I have a geek related crisis, the geeks will be there. It helps me sleep at night better than my old blankey.

Unfortunately electronics don’t last and it’s taking a chance if you don’t mind replacing after a year, but if want to keep for a few years it’s worth getting the coverage

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!