Customer Ratings & Reviews

The squad associates are very skilled & they explain very well.

It great if tv ever goes out out and if don’t have money

The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

I never buy anything without the Geek squad protection even though I am a long time member of Total Tech Support. I like having the security of making one call to fix any problem.

Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

The agent’s delivery was efficient and on time. !!!

Used my extended geek squad warranty Since chipboard was not replaceable!

Love this TV. The picture is amazing. I love that it allows you to play Xbox through the cloud.

As you may know, Simply, GET IT! For a small (relatively) fee, this can save you from having to, at the least, wait for an eternity to get your phone back! Just fix/replace it.

Great peace of mind for new OLED TV. Don't have to worry about burn-in for 5 years.

I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

Certainly hope this will not be needed, but good to know it was available at a reasonable price. It’s a good insurance policy to keep my new TV in perfect working condition.

Always good to have this service and a warranty on your products you buy.

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.