Customer Ratings & Reviews

The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

Always get the Best Buy extended warranty best in the business not like Office Depot or you have to send it away somewhere with Best Buy you can bring it back to the store

One large purchase items it is a great idea for you to add geek squad protection. Best Buy does a great job in taking i on f it’s costumers. No muss no fuss.

I get this protection for most items above 100 dollars and it delivers when things go horribly wrong.

It's excellent options crew did excellent and professional work

Geek squard found the problem with my lap top, and best buy replaced it with no problems.

I am an insurance account manager and i always include additional protection on all my electronics. Better safe than sorry. This is my second sound bar and when it eas damaged by lighting my plan replaced it. Protection is a must.

Haven’t had to use it yet but it was inexpensive and good insurance

I don't recall what I signed up for geek squad for but I've never had an issue with them and everything that's ever been handled by the geek squad has been done in a professional manner.

I am so glad that I purchased this 5 year protection plan for my 65 inch Samsung Tv from Geek Squad which will definitely come to our house to fix anything if broken

Excellent service refund the money that i pay for my tv

I have used the Geek squad service before and I had a good experience; they took care of my issue in a timely manner!

Great service and easy to navigate the whole process. Very happy with how everything went

Always there if you need them. Very nice and helpful.

I liked everything about the TV i purchased!! Picture Quality is amazing!!

This warranty is very beneficial because if something were to happen , for example water damage the the tv. If they can't fix it then they will replace it with a new one. It's good especially if you have kids and they play with the electronics.

You all warranty and workers are always attentive to customers needs.

Hopefully I don't have to use it but I had to get the warranty just in case

For about 20 years I’ve purchase my tech from Bestbuy and Geek Squad has always been a great addition. I’ve never had issues with them. Great support and totally worth it.

I really like geek squad they are fast and make sure you are satisfied