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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30621 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 30,621 reviews
  • Rated 5 out of 5 stars

    Geek Squad was very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I GUESS IT WORKS IF I NEED IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NEVER HAD TO USE THIS PURCHASED IT JUST IN CASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heard they were good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but seemed like a good value. I did actually hear good things about them and it doesn't hurt to have extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase we made to protect our TV. Easy Peezy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for extended warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty for the price which includes the Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS Get The Extra Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know my stuff is protected from faults and went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind w/extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a full refund in store credit which helped a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD's Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the service, so the Item is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An electronic insurance policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them yet. I hope I don’t have to. I feel it’s better to have them available and not need them, than to need them and not have them at my availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used, but gives peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet but knowing we have it available eases our minds greatly, especially with an open box purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product insurance you can find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy product protection is the best! You get service locally if you need it ... unlike a warranty I had for another TV that I bought elsewhere and for which I actually had to pay something like $35 to ship away to get it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several items through best buy and I always get their protection plan on large purchases. I haven't had a need to use to them for this recent purchase, but when I've needed help, they have always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no complaints - hopefully I won't have to use it ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. They are very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad at your service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured the extra protection and coverage was worth the cost when I figured the benefits involved. Even a trip to the house is expensive, but covered with this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I now always but extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now always buy extended warranty I’ve learned the hard way workout it never again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, hopefully i dont need to use my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly. I would recommend it to anyone

    I would recommend this to a friend