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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30637 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 471 Showing 9,401-9,420 of 30,637 reviews
  • Rated 5 out of 5 stars

    Samsung tv 43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv the 4k graphicsin crystal works on xbox and looks so real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection from geek squad for accident and d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind having this protection if i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to have this safety blanket. If you are spending above $1000 I always get the geek squad coverage. Peace of mind is a wonderful thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with the 5 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They did a great job hooking up my TV and got there on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this! Helps whenever anything brakes or gets damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased to protect open box TV value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for an open box TV and have not had to use the service as the TV works great. If I use the service, I will be sure to comment back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a small price to pay for 5 years of peace. 5 years! To be able to not worry about replacing a TV for 5 years is priceless

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent delivery, great service. appreciate the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fix my computer problems and I haven't had any problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with our TV to give us peace of mind if something happened to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great back up if you having problem with what you buy always a good ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers any damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty! They cover anything even if it was your mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is worth it is good to have your purchases covered. I recon to invest in protection if you are spending a lot of money. Protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection plan to protect my new tv. Great investment for the tv. Highly recommend getting the protection for an high value electronic item..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly will get it you never know when your tech is going to fail I surely feel better having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the 75 inch tv. Its a Samsung!! What a great black friday deal! I rave about it all the time!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the Extra For The Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use yet luckily, but definitely would recommend the TV warranty, especially on and OLED as the warranty DOES cover Burn In as well as other issues.

    I would recommend this to a friend