Customer Ratings & Reviews

Must have item for big ticket items. Best Buy has always been good at honoring and replacing or fixing my purchases when needed

we have had to use our protection, it was worth getting, when they couldn't fix our old TV we got a new one Love that about the service

The warranty is great any problems you have they will either help you over the phone or send someone out to fix the issue

Love that i can call and do most troubleshooting over phone. If not they will come to me. Only thing about in home service is I wish the service window time was shorter.

My 65" Sony TV wouldn't turn on. Called Best Buy. Geek Squad worked on it and fixed within an hour. No issues since. They were very professional and friendly.

good and courteous service. easy to access without any problems

You can never go wrong with getting a GSP for 5 years. You never know when you can have an issue on your QLED.

I haven't had to use this with my TV that I bought it for, but have used it in the past on others. Much better service and coverage than the manufacturer's warranty.

I would definitely recommend this to friends and family!

It's simple...electronics can fail...no matter what you pay for them so why not buy protection that covers it all (for the most part). I would buy electronics of any kind without this protection!! It's insurance.

Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

Not much else I can say about this, but purchased it for my recent TV investment to future-proof for any accidents I may experience in the foreseeable future.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

Haven’t needed it yet, but the price was so reasonable I couldn’t turn it down. I always have difficulty with electronics so I happily purchased it.

The Geek Squad are the best they do what is necessary and get your needs donec

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

I always get this protection wjen buying electronics. Best buy geek squad has t let me down yet. And I've been using them for years. Got this for my Chrim cast TV.

Love having the peace and mind of coverage in the event anything happens.

Normally don't buy such service for TVs but did some research and good to cover gaps in warranty like bad pixels, etc. Worthwhile investment.