Customer Ratings & Reviews

Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

The price of the extended was worth it. Always love the warranty

Geek squad was efficient and neat when installing my tv’s

I'm always impressed with the knowledge and recommendations from the Geeks!

I alway get protect plan hasnt failed me in the past

Hope I don’t need to use it. Easy to purchase. Great

good item , but after years now i can not use wifi and have to replaces it.

Agents were super helpful and friendly. Made the whole installation process smooth and efficient.

The team we got were amazing. Professional, knowledgeable, patient. They never rushed us and spent time showing us the options and shortcuts. This team has been together and worked for Best Buy for a long time. Definitely recommend this service and will use again when we need to purchase any tvs

It's great having the confidence of knowing my purchase is protected

Bought a LG G4 oled and theres no way im paying this price wirhout the protection olan! Now my family has peace of mind that if anything happens, best buy will help us out!

Love that Firefox is in the system and I don't have to use my firestick. Sound is great. Picture is great. No compalints. I would buy it again.

Purchased for a client to add protection at the time as I was unaware of the model. I was just a little more piece of mind at the time of purchase. Well, almost 2 years later, the client returns from a long trip to discover the center of the screen was darkened. Forgetting I had the coverage until i looked up the info to find a similar size (vesa mount was an issue), and discovered i had purchased the protection. A few calls later, it was determined that repair wasn't feasible and replacement for a current model of similar price and size would be initiated. The process went smoothly, they delivered the new set and even took down the mounted set, which was another surprise because I was under the impression i was going to have to do that, but they beat me to it. Overall, very happy I added it to the purchase, the client is very happy as well as they were thinking they were going to have to buy another. Smiles all around!

Was a Christmas gift for the daughter She loved it.

Glad to have bought this coverage and service with the tv

Nothing can beata geek squad warranty from Best Buy

Great service........... Nice easy to have ........

Geek squad is great especially for people who need.

I have to say I was quite satisfied with the service. I brought in a TV that I was experiencing audio and video issues with within the time frame that my geek squad plan allowed. The team at the desk was kind enough to explain the whole process and made mention that it can take up to four weeks for repairs/evaluation of the TV but that it can be as fast as two weeks - I got a response with five days! Sure enough they honored the value of my previous TV model and credit me the value to pursue another television since the model I originally purchased did not exist. I was quite impressed and it was as smooth of an experience I ever had at BB.

great piece of mind for with the factory warranty runs out.