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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30742 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 30,742 reviews
  • Rated 4 out of 5 stars

    No worries for 5 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV PURCHASE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the extended was worth it. Always love the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was efficient and neat when installing my tv’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mad Mod Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always impressed with the knowledge and recommendations from the Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway get protect plan hasnt failed me in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t need to use it. Easy to purchase. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item , but after years now i can not use wifi and have to replaces it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were super helpful and friendly. Made the whole installation process smooth and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team we got were amazing. Professional, knowledgeable, patient. They never rushed us and spent time showing us the options and shortcuts. This team has been together and worked for Best Buy for a long time. Definitely recommend this service and will use again when we need to purchase any tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is eas of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great having the confidence of knowing my purchase is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a LG G4 oled and theres no way im paying this price wirhout the protection olan! Now my family has peace of mind that if anything happens, best buy will help us out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Firefox is in the system and I don't have to use my firestick. Sound is great. Picture is great. No compalints. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need than need and not have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a client to add protection at the time as I was unaware of the model. I was just a little more piece of mind at the time of purchase. Well, almost 2 years later, the client returns from a long trip to discover the center of the screen was darkened. Forgetting I had the coverage until i looked up the info to find a similar size (vesa mount was an issue), and discovered i had purchased the protection. A few calls later, it was determined that repair wasn't feasible and replacement for a current model of similar price and size would be initiated. The process went smoothly, they delivered the new set and even took down the mounted set, which was another surprise because I was under the impression i was going to have to do that, but they beat me to it. Overall, very happy I added it to the purchase, the client is very happy as well as they were thinking they were going to have to buy another. Smiles all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Calendar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift for the daughter She loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have bought this coverage and service with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing can beata geek squad warranty from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service........... Nice easy to have ........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great especially for people who need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not 4 weeks, not 2, but under 7 Days!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I was quite satisfied with the service. I brought in a TV that I was experiencing audio and video issues with within the time frame that my geek squad plan allowed. The team at the desk was kind enough to explain the whole process and made mention that it can take up to four weeks for repairs/evaluation of the TV but that it can be as fast as two weeks - I got a response with five days! Sure enough they honored the value of my previous TV model and credit me the value to pursue another television since the model I originally purchased did not exist. I was quite impressed and it was as smooth of an experience I ever had at BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great piece of mind for with the factory warranty runs out.

    I would recommend this to a friend