Customer Ratings & Reviews

I have been a long-time customer. My tablet was damaged I opened the package and dropped it, screen cracked and the service I received went so smoothly. I glad I had ins. coverage, but your geek squad took care of my purchase. I give them a 4-star rating because there's always room for improvement. Other than that, I'm very satisfied with the service provided to me. Sorry, I did not take pictures before and after of my tablet. Sircierly. MR CALVILLO

I always but a warranty for the purchases that require one..

I live near the Best Buy in Aventura area. Note: for the most part I do all of my electronics purchase from the aventura store. I happened to be near the Best Buy in Hialeah so we stopped by and purchase a Sony tv from them Along with a extended warranty one year to the date it broke, I then call the geeks They came out six or seven times they were unavailable to fix the problem. So the geek called the aventura store since it’s only a few minutes away to see if they would help on the exchange and aventura Best Buy declined to do anything about this issue. Then they called the Hialeah store and spoke to the manager Hector and he accept to take the tv back with no Additional charge to me. All of this has taken 5 months to be resolved, I believe that I purchase the tv at Best Buy and the Best Buy at aventura Should have looked at it more clearly. Best Buy in Aventura lost a customer and Best Buy in Hialeah has gain one&

Haven’t had any problems as of yet. But definitely recommend the service

It's a good TV I like the picture but I had to get two to get one that wasn't broken I like the features of Amazon just wish the TV was built better.

Great to have protection against any accidents! Highly recommend!!

Amazing protection life saver for everyday life. Choose me for the 400

Best and affordable one. Cheaper than the one offered by TCL

Great protection, but read the fine print, there is alot of ways they can get out of covering your items

Have never had to use this but appreciate i purchsed for peace of mind.

It is alexa comparible, i love that i can control my tv through ghe alexa app, the image is great for watching tv shows, movies and even plauing videogames. Yea youbwill get a much better image with a 120hz or higher tv, but you will also be paying 2-3 times more for a 57 inch tv. Im very happy with this purchase. I bought the warranty for like $30, i have complete peace of mind for the next 4-5 years if anything happens. Cant go wrong!

Geek squad helps you rest assured when making high dollar purchases.

Bought this for guest room. Perfect size,great picture and colors. Great sound. Very happy

The TV i bought is a gift for my sister in law. She moved in to a new apartment and she loves her new tv.

Got it to be better safe then sorry. The cost was not bad.

The Geek Squad did an excellent job installing my 7O inch TV.

Best Buy is like my Victoria's Secret! I shop there frequently and buy all my electronics there! A huge part of why is the protection plans, I cannot recommend them highly enough! I have been buying the Best Buy Geek Squad Protection plans on virtually all of my electronics for more than 10 years and have never been disappointed by the exceptional service. Not once! Ever! This is absolutely the best warranty service in the retail industry! It's in a class of it's own, there is nothing else like it. And I tend to be a hard customer to please!

Always purchase the extended warranty with any new TV

Worth the price. I take care of my stuff but you just never know.

LOVE LOVE MY TV IT KEEPS ME HOME AND OUT OF TROUBLE. HIGHLY RECCOMMEND THIS FOR YOUR NEXT PURCHASE OF A TV.