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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30777 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 724 Showing 14,461-14,480 of 30,777 reviews
  • Rated 4 out of 5 stars

    Warranty worth it don’t get attached to brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. My tv had a pixel problem and was swapped out for another. I gave 4 stars because I couldn’t get the same tv Samsung and was forced to get an LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase haven't got no problems with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always go to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. alot of times things go wrong just after the manufacturer one end. always good to have for big price items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device i would recommend it over and over again. Ill shout this from the rooftops if needed thats how good it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy higher end items, I always get a service plan. Have one on my 50"and has come in handy more than once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this service. The Geek Squad has been wonderful in answering questions about my TV. Easy to get in touch and very little if any waiting on the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so helpful and friendly. No issues with them coming out, honoring the replacement and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, but my mind is at ease knowing they are they when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth money in certain situations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for tv since it covers moisture damage as I plan to use to in porch area. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty backs up everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal always get Warranty backs up everything you ever had A problem.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is good knowing that you have backup, but even better if you do not have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 2 year coverage. These new tv are more like computers now. Always good to have extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it trust me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad ! They help so much and do a great job every time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought about 6 tv's in the past 10 years for various places in our home. I've used the plan once only to find out I've had the tv actually 6 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad warranty, prompt service if you experience a problem with product, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program to know that you have things protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like have any additional protection on my TV and I know the geek squad would be there they been there for my computer I’d highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service phenominal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service from the Geek professional. Had isdyes with my laptop abd they readily resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team is always kind and helpful when I have questions or need sometime fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad insurance for future possible issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have used before and it was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it on my Tv purchase yet. Have used before and it was excellent.

    I would recommend this to a friend