Customer Ratings & Reviews

I have always loved Best Buy replacement plans, they truly do honor their lemon policies and they try their best to address the problems.

We have excellent experience with the Geek Squad. I called them on our new tv when we had an issue using Netflix. They were very helpful.

Excellent service from Geek Squad don’t turn the service down you will regret It later o

Hopefully won't need to use it, but have used Geek Squad protection in the past and it has worked out fine.

I can relax and not worry knowing that Best Buy will handle any problems with my tv for the next five years!!

I hope it lives up what it costs and I don't need it. The local geek squad guys are good to go here.

Two words: geek squad. Never lets me down! I can always count on them to get my repairs done.

Great price for service plan for five years. Would recommend this

You never know what can happen! Love having this security that it'll be fixed or replaced. Specially for the price you pay for these things!

Never go wrong with this guys.. the best insurence for items ferom best buy

I always buy the protection plan, when you least expect it, it has saved my butt many times!

With this service its one less worry off ur back knowing if anything goes wrong with ur TV ur covered.

Worth the purchase to protect the tv from anything crazy. This is my sons tv and definitely worth it.

Great tv fantastic picture great for gaming and movies

This was an excellent purchase because I have already got my monies worth. Will definitely renew.

Awesome price and it trulu holds up to a 50inche tv.....

They are always super helpful and always willing to do anything they can to help out.

When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

A must have for any TV. I would recommend this for anyone that uses their TV daily

I always try to purchase everything I can from Best Buy due to there warranty and geek protection.