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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 832 Showing 16,621-16,640 of 30,799 reviews
  • Rated 5 out of 5 stars

    Info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They obviously knew exactly what needed to be done and did it correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really helped me out a ton with this on, I recommend getting this on everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the worry wart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for when you don't fully trust a manufacturer but they have such an irresistible deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has my back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have when you have small kids even though we don’t let them touch the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung wall mount and installed tv quickly. made sure to hide all the cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always A Good Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's service plans are highly recommended. They have always taken care of me whenever I had to use the plan to have an item serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get me to the geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are great and save so much worry and aggravation . Well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty by far. They’re easy to reach and are very accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best protection and why not get protection with your purchases they are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it with the new 65 inch television. Hope to never use it but good to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the money It Is Great Value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money It Is Great Value!!!For the money It Is Great Value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended service.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and notify when coming. Did service well. Cleaned up great.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes sense to pay $25 for a 5 year policy. I had three TVs that failed after four years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOW AUDIO QUALITY. EVERYTHING ELSE SATISFACTORY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im still protected lol, low-key scared for when my three years are up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep Easy with Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this Protection Plan, but was an easy choice for us to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget to get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use in the past and was super glad I got the warranty!! I always purchase now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome and get things done fast and service on time. Happy for this service.......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty is always a safe bet. This was for a gift. Haven't had any issues thus far but with 2 year warranty I know we are in good hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have item for your protection for a good two years with geek squad.

    I would recommend this to a friend