Customer Ratings & Reviews

I highly recommend Geek Squad extended warranty. I have had 2 TVs fail which, were covered by the warranty. Best Buy replaced both TVs no problem. All I had to do was make the phone call; the new TV was delivered, and the old TV taken away. In fact, I upgraded the last time and just had to pay the difference.

It was a bit rough I was passed off a few times and given someone cell phone to contact for repair/replacement.

The agent were very helpful and installed the tv with no issues

With this protection I feel very comfortable with all my kids around the products that I purchased

I always get the warranty package!!! Highly recommend! I had my previous TV from Best Buy and it went out after only 18 months. Best Buy replaced it and reinstalled the new one at NO Charge!

Agents were very helpful in helping me find my product and made sure everything went smoothly.

Only place i buy my electronics.. just make sure to get the warranty

One of the best things I love about Best buy is their protection plan. They are great

The most famous consumer tech-support service is undoubtedly Best Buy's Geek Squad. Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too. It's also the least-expensive service I've tested and includes a license for top-notch security software. Geek Squad technicians, on the whole, delivered the best results among the services tested, and they didn't pester me to purchase additional products.

Definitely buy the product warranty. My father had the insurance on his tv, and after owning the tv for just over 4 years, the picture started to show grey lines in the picture. The tv couldn’t be fixed. Because he had the insurance, Best Buy issued a credit for the tv and we used it to buy a bigger and better tv for just a few dollars out of pocket! Buy the insurance!!

I often skip protection plans. Decided 4 years ago to purchase one for my TV. Repaired once (appeared to be a manufacturer defect) and the instead of repairing the safe defect a 2nd time, gave us the equivalent of a replacement at no cost. You never know with electronics. Geek Squad were easy to schedule and efficient on the repair and quickly enabling the replacement to be processed.

This is the best protection plan out there! Loved it so much I got the same protection for my other(new) TV at my vacation home!

Unfortunately, I am unable to attest to the current contractual services re: 2-Year Standard Geek Squad Protection. I have not used it yet. However, in the past I have never had a problem repairing or replacing products using the Geek Squad protection plans.

I hav conected my device for myself it s almost one year since i got it, it's great,,......

Great service-I always get this with my purchases. I’ve NEVER had an issue. They even gave me credit on an item that was discontinued but still within warranty-wow!

Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

Solid and straight forward warranty. Cant go wrong with coverage

Guys we all know when purchasing items such as tv. It is no brainer "Purchase Protection" for your big ticket item. Few dollars more will add a sense of security and relief, if anything happens to your tv Geek Squad to the rescue!

I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

I think it's a very good option I'll buy the guarantee since it covers any damage and you're calm and you won't lose your investment I recommend them