Customer Ratings & Reviews

So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad

I had a plan before when I purchased products from Best Buy and the service was great. Again I brought my computer to get a security check and upgrade. The process was great even due to the virus. It took a couple of days but it was all done to my satisfaction. I haven't used the service on the TV I bought hope everything is all good.

it is an awesome TV. Easy to use. Perfect for our living room

Haven't used the service yet but have in the past and it was good.

We didn't hesitate to get this service warranty from geek squad for my 65" smart TV. This TV was an upgraded Replacement to our 55" which broke down beyond repair before the geek squad warranty expired.

Geek Squad service has always been great and helpful.

Had an issue with a new tv, nothing to do with Best Buy, from the factory. They were very responsive and reliable. Very helpful and reactive. Glad I paid for the service.

Very helpful with any questions that you may have. The plan is great to have because you don't have to worry about if something happens to it then it is covered.

Best chioce if you have kids in your home..they cover all major issues and breakage

Beautiful tv! Everything about it is amazing and I love it

I have always used Geek Squad for all my Best Buy purchases, TV's, Laptops and Gaming Systems - I have no complaints and I've always been pleased with their level of service. I recommended Best Buy to my dtr who just purchased a washer/dryer and she asked if the Geek Squad Warranty was worth it and I said absolutely. She subscribed at the time of her purchase.

Impressed with the efficiency of the Geek Squad that installed our television. They were very knowledgeable and friendly. Answered all of our questions and gave us a review on using our new television and remote. Sadly the virus has made taking my computer to the store to get tuned up impossible, but I am sure the Geek Squad will do a great job when I am able to.

Anytime I make a big purchase at Best Buy, I usually add the GSP to my purchase. From past experiences, I've never really had an issue using my GSP on defective products and the value overall is great to have. I highly recommend you add a Best Buy GSP for any of your major purchases or even your simple devices (e.g. small kitchen appliances).

It’s always a good idea to purchase this added services when purchasing electronics. I was so grateful that I did purchase it. When my television went out it was replaced right WY.

If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

Can't go wrong at this price! Added mainly for the cost & protection ov the unit.

Very good smart TV. I’m happy. I had LG tv before but not smart and this one is a lot better.

Excellent TV. Best Buy always has the best prices and services.

Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).

Appreciate having the protection of Geek Squad! The ease with them is great.