Customer Ratings & Reviews

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

This plan will make my tv worry free for five years for the price

Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

I really like to be protected. This provide what I want

A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

I have always heard good things about the geek squad. So when I purchased a tv. I made sure to include them with my order.. havent had to use them(thank god) however its peace of mind know i can if need be!

Geek squad always comes in clutch with the warranty coverage just get it, it’s always worth it

The color on my TV started to fail so I called. Long story short they replaced the set right away.

The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

I had a warranty with them on my old tv and when it suddenly stopped working they replaced it with a more expensive better tv

The geek squad has always stood by their service agreements. I always purchase this service when buying any type of electronics. Best Buy's Geek squad has always been fast and quality service.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

Our Tv wouldn’t power on. We had only had it less than 2 years. Geek Squad came out & had to order a part. Waited a week for them to come out to fix the part, but it didn’t work. Got a new TV a few days later! Took about 2 weeks but it was fully covered.

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

I am so glad I add the warranty, to know my tv is covered gives me an added bonus to my new purchase.