Customer Ratings & Reviews

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

Agents loaded in to my car with such professionalism

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

Geek squad was worth it for this product. I made a wide decision to purchase it.

We bought the tv home and hooked it up our self. Discovered a line going down the screen.

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

This service contract is well worth it. If anything goes wrong they will come fix it or replace

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

The installers were amazing and passionate about what they do. They showed me features that I didn't even know I had. They took the time to explain how my product worked and who to call if I had any issues.

They mounted it ok just not where my wife wanted it. Not really their faults

Excellent, it looks good, the sound is good and it is about 1 inch, I like it a lot.

[Employee of bestbuy] So far so good with not needing this, but I did buy the insurance…

We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

No comments about the service because the guy delivered the tv and we took care of the rest.

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

Excellent choice. Good value, quality , performance. Good advise from sales representative

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

They were super helpful and insightful . I literally was in the store for maybe ten minutes

I havent needed to use it yet, but its nice to have the protection when i need it.