Customer Ratings & Reviews

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

Not worth the money by the time you pay for this you could have a new upgraded itrm

My tv had lcd lines running across the screen and they refunded me for credit for the value of the tv

I buy all my electronics from best buy. They have great customer service and the best products

A very nice service coverage for a great price. The extended warranty is a nice protection to add.

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

[Employee of bestbuy] Geek squad gets the job done!!! No other geeks I want touching my electronics!

Have not had to use service as of this date. I have had to you use the Geek Squad service on previous purchases and it was a good experience.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

Although I didn't utilize the geek squad to set up my TV. I have the peace of mind knowing that they are there to help me when I need it!! I used them in the past for my mobile insurance and they never let me down!

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

I would say highly professional and fast. I always will get a warranty through them.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

They are very respectful and responsive and get the work done

Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

I purchased it along with my tv so just in case something happens I know I’m covered with geek squad. I’d had geek squad on other items and they helped with them so didn’t hesitate to get it again.

Great program for the amount of services you can receive.

Only purchase just in case something happens but never have needed it luckily