Customer Ratings & Reviews

Very good service to have if you have any issue with the TV they come and fix it or if the panel needs to replace they will replace the panel if you have burning they will fix it I love that

Bought my parents a tv and having a 5 year protection plan makes a great bundle. I don't have to worry about anything going wrong because best buy ill fix any issue for five years.

I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

This is the best service ever. I'm so glad someone created this.

Purchased the 5 year warranty with a tv that was given to my mother in law. Just another gift to let her know that in case anything happens that the tv will be taken care of. Have not used it hopefully we won't have to use it.

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

It's just insurance coverage. Nothing special about it

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

Great if your tv goes out bad if it doesn't lol wish it covered more like if the software becomes buggy over time after updates but sadly it doesn't

Hands down, the best no hassel warrenty program available. If you have an issue, call Geek Squad. They fix it or replace it with brand new one. Your model not available? They give you the newer version.

I have a young child who is getting into baseball and this package let’s me sleep well at night knowing if a fly ball cracks it I am covered

Peace of mind incase of a problem. Reasonable pricing for the coverage.

Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

The staff were very friendly and very knowledgeable and werent pushy for sales.

I am very paranoid about oled burn in. After dropping 3k on a TV I want the piece of mind that my purchase is protected. Best buy covers burn in an display issues due to wear and tear. Worth it if your buying an expensive TV.

Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

Why not protect your investment it always bad when you buy something expensive and then it stops working not having this protection means going out and buy a new one with your money.

This 5-Year Standard Geek Squad Protection plan turned out to be worth its weight in gold. Geek Squad service is, almost without exception, the best anywhere.

These guys showed up EARLY on the scheduled delivery date. That is the first time I have experienced that. The were quick and tidy.