Customer Ratings & Reviews

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

The two year plan was priced at a good rate. I feel this was a great buy.

They were very helpful. Figured out the problem quickly and returned for a new tv.

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

Always buy the extra protection. Because you never know. Ive only had to redeem once and it worked out great

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

Great service and professional setup ! On time for scheduled appointment.

Hopefully never have to use the warranty but it was worth the extra cost.

This is a great add on for coverage for any item just in case.

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run

Nice comfort knowing I've got coverage since technology changes so quickly.

They come to your house in a timely manner and they handled my tv with care. They were able to figure out the problem quickly and did a great job installing it.

We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

Absolutely alway's purchase Geek Squad support & extended support with all my technical devices , most manufacturer warranties fall short on/with technical support and Geek Squad alway's offer quality alternatives & recommendations .

Always good having the reassurance of the Geek Squad protection plan. Never know what could happen in 2 years. It's nice knowing I have them if problems occur.

The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

It was really easy to install. They emailed me the warranty.