Customer Ratings & Reviews

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

love geek squad and protection plans always need it

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

Great service Fast and very friendly people I would recommend it

Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

I have not had to use it yet, but for the price and duration of coverage, this is a must. Lower price point than plans I reviewed from competitors.

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

As always, cannot go wrong with this protection plan! Very reliable and useful when needed and provides peas of kind for all major purchases

The Geek squad provides excellent warranty coverage for electronics.

The agents are there if we need them haven't needed to used them yet

Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.

I love the TV. It shows beautifully, the sound is amazing and the size is just perfect for my bedroom. Will definitely buy again!!

The installation process was tress free. They took the time to explain the various functions of the tv. Great job!!

Good to have insurance, specifically if you have l kids

The salesperson gave lots of good reasons to get the warranty on these new 4k TVs. So far have not had to use it. But the reviews are pretty good as far as service and reputation.

Great piece of mind if something goes wrong with your electronic devices. On the occasion we needed warranty service it was a seamless and easy fix for our malfunctioning device.

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

I do no like the price and you are better off get square trade from Costco or any other warranty service. However, their service is convenient so it is up to you if the price is worth it

I purchased a televison and of course I had to also purchase the 5 Year Geek Squad Protection Plan. It gives me peace of mind that if I were to have any problems at all with my tv I can count on Geek Squad repairing or replacing my product.

I had an LG tv before and didn't buy the protection and when it was still under warranty it would have been so much easier if I had purchased the protection. I totally believe in it and my friends have told me also how good it is too.