Customer Ratings & Reviews

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

Have had a great experience with them never hope for something to go wrong but love that they make the transition smoothly for you and your purchase

For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

Geek squad is awesome. Showed up and showed out Good Job

Easy to clean... Easy to set time &temp... Easy to use.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

good to know if something goes wrong with my product I can get help

Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

Haven't needed Geek Squad assistance but have heard good things about their service.

I HAVE NO IDEA HOW THIS SERVICE SHOULD BE RATED. I BOUGHT A CHEAP TV THAT MAY NEED TO BE SERVICED IN THE FUTURE. HAD THE TV FOR THREE WEEKS SO FAR SO GOOD NO NEED FOR THE SERVICE

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Certainly hope this will not be needed, but good to know it was available at a reasonable price. It’s a good insurance policy to keep my new TV in perfect working condition.

I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

Charismatic professionals who arrive quickly to install or repair your items. Technician is knowledgeable, proficient and fast. This protection is well worth the money.j

If it breaks they'll come out and fix it or replace, id say thats worth it

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

Its worth it to get but i have not needed to take anything in since we take care of our stuff!

For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.