Customer Ratings & Reviews

Excellent!!! Bought a Toshiba Fire TV and the screen went black after 7 months. Geek Squad came to my house and determined I needed a replacement. It has been good so far.

Buy the warranty to be assured of 5 years of worry free use. If you don't, you just might regret it. Reliability on everything is hit and miss these days

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

I always purchase the geek squad protection with any of my big purchases. They make it very easy to schedule if you have problems and they replace it if they can't fix it.

Got the 2-Year Standard Geek Squad Protection for my new Toshiba - 32" Class LED HD Smart FireTV Edition TV. I've always had great service from the Geek Squad when and if needed.

I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

I’ve used geek squad before, and they’ve always been really good. I recommend it.

I had to wait on hold fr a few minutes but everything went well

I said this before geek squad warranty and service is unbelievable and unbeatable

The Geel Squad was helpful with helping me get my tv up and running

The agents did a great job loading my TV into my car correctly.

Great warranty a little expensive but hopefully it’s worth it if something goes wrong.

Well worth the cost! We have used it several times already. From new hard drive installs to virus problems to just can’t get things right problems. They have solved them all.

I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

Knowing that your purchase is protected is great! It has helped me on a few occasions.

Geek Squad protection is not needed for all purchases, but when needed on big ticket items or highly used items such as tvs and smart phones, it is the only way to go. We have needed it and used it several times and the Geek Squad has always through.

The geek squad five your product protection plan is a must for all new purchases. A very reasonable price for a five-year product protection plan. It's wonderful to know that your product is protected under this plan for the next five years. No worries.

Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.