Customer Ratings & Reviews

The geek squad is a little pricey but they do a great job and you need the protection for your product make sure you buy the protection plan because thing break

I bought the Geek Squad service plan for my new Insignia 55" 4K Roku TV. Modern electronics don't seem to last as long as they used to (the TV that this one replaced was a Panasonic 32" that served me well for 15 years). Hope I won't have to use it, but I thought it was reasonable insurance.

Geek Squad 5 year protection program i haven’t had to use it yet but the price was fair hope i never need it but if i do it’s here

Very affordable great picture lots of apps to get you started

I’ve used Geek Squad before and to know I have a protection plan with them for my new electronic purchase, makes me feel safe!

Havent had to use the protection yet. But noce to have peace of mind.

I Always feel more secure when Geek Squad has my back. We have used their services a number of times and I won't purchase most electronics without the protection.

The agent came and setup all my equipment and put all my apps on it

Agents installed my washer quickly and was very informative about exchange policy and what to do if we have any issues

Excellent customer service and knowledgeable of repair concern.

great tv no problems nice image and the waranty at best buy is the best

Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

Why not for the pice of a extended warranty Hard to beat

The agent was able to remotely install the drivers for my printer on my pc. They were supposed to be installed with the original purchase, so kind of a net net zero.

I love this product it’s absolutely wonderful it’s a great great product and we absolutely love it

Just thought it would be a good idea to buy a warranty . Last Insignia TV still working.

We've had gone through 1 claim in the past with no problems. I always purchase the extra warranty for peace of mind.

They honor their commitment to fix all things under the plan

Efficient, knowledgeable, most importantly, great customer skills!!