Customer Ratings & Reviews

[Employee of bestbuy] Great TV! Really enjoy the quality vs price point.

We bought this for our new 4K TV. We haven't had to use it yet but its nice to know we have it

Excellent quality satisfied extremely more than expected.

Excellent quality satisfied extremely more than expected.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

So far I thank God I have not had to use the geek squad. I have used them in the past and usually the issue is always taken care of.

Just wanted some insurance policy in case. Great value for the service. Like any other insurance, you don't know the value until you have to use it.

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

Best in class technical support and knowledge of everything in the store

For any product buying from Bestbuy get the protection you don't want to be disappointed when something fails and you ha e to spend more money.

Hoping I never have to use the Geek Squad protection. Two year plan if something is going to go it's usually within the first 2 years.

Haven’t had any issues with any help with the tv! Really reliable

The agents delivered my new 75” tv inside of the house. I have 5 years of coverage. If this is the standard, it is truly the time protection package.

Nice to have extra protection in case something goes wrong. The Geek Squad covers it all so we can rest easy just in case the product breaks.

I bought this tv back in 2016 yes I like to wait a while and really use something before I write a review. Till today still looks as the day I bought it. The image still great.

Awesome job and great customer service. I will definitely be back

It value for money. I pray i don't have to use the 2 year protection but for the peace of mind on my TV purchase , i think it's priced fairly.

The agent connected tv very quick and was pleased with the professionalism. I would recommend geek squad to future customers.