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Customer reviews

Rating 4.7 out of 5 stars with 30368 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 30,368 reviews
  • Rated 4 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some agents are helpful some are just ignorant, i had to deal with few of them for my 1 transaction, over all was okay service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I purchase protection for all Best Buy purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a no brainer, when compared to other retailers like WalMart. Although WalMart provides an extended warranty, they often make it difficult to replace or return your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have to protect your purchase. Best coverage in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always by Geek Squad coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't figure out why our tv stopped working and geek squad resolved over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the time I had it. Best buy was also attentive to my issues and the solved some of the problems I had with the TV that I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the money. Shows a bright picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men at store steered me in the right direction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all the lightening storms we got around here. I need this for my beautiful new OLED with all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is by far one of the best in its category. It gives little to no issues and ensures a great user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk what product this is but its great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk what product this is but its great. The thumbnail was too small to see what it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my Geek Squad protection service provides me with a definite peace of mind. I would not purchase an electronic product without this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people say these extra protections are a waste of money, but I do not agree I always buy them and I always benefit from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy the geek squad protection. Fantastic protection plan. I never worry about my purchases because they make everything so effortless to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a great picture highly recommended

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected tv very quick and was pleased with the professionalism. I would recommend geek squad to future customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I make a large purchase I always get the 5-year Geek Squad protection plan. It has come in handy a few times and well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is well worth the money when buying expensive TV After spending 2or 3 k. Last thing you want is a problem

    I would recommend this to a friend