Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30848 reviews
(30,848 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Professional and Reaponsive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase the geek squad. I haven’t had to use them in my latest purchase but have been extremely helpful in past purchases.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Setup and Experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek did a job, it was a clean and neat setup. The Geek Squad took the time to go thru all the functions on the tv.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can't beat in home service. did all installation , answered questions. we all need geeks sometimes.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Hoping I don't need to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first experience purchasing Geek Squad warranty. I hope I don't need to use it, but glad they cover lightning damage since I live in an area this frequently happens.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad provides great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad offers easy and affordable protection for your devices. I highly recommend this service for your high-value items.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Samsung KS8000 TV and I t is awesome. I also purchased the Geek squad protection because its worth it. I have used it before on other products and its well worth getting.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad rocks. I have warranty on all my products because their service is the best
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good thing about this is that if anything happens with yr purchase U R covered
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No, the squat didn’t do my connection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No, I connected it myself! The agent dropped it at the delivered address and left.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Interesting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even know we had this until the review request was sent to me. Have not needed to use it. I’m glad it’s there, just in case.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is great! Worth it for the peace of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To have this qith my TV purchase is the top on the cherry you could say. Knowing I have this as a back up just in case is great.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GSP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well i personally think people should get the GSP because accidents happen and not only that but especially if you live in Florida.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-Year Standard Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the 2-Year Standard Geek Squad Protection on my 43" Toshiba tv, although I have not had to use it, it is nice that I have the peace of mind in case I have a problem.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Knowledgeable and friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my computer and showed me some basic best practices. The agent was knowledgeable and friendly. I really appreciated his commitment to providing excellent customer service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the longest warranty. I have used them several times and they have always given me brand new stuff.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Nice to have as extra piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to add extra protection to my Sony Bravia 43" 4k tv. Now even tho it says 2yrs really your only getting the 2nd year and the first yr is covered under the manufactures warranty. Really BB needs to either sell 1 yr warranties or 3yr warranties.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price on the 5 year plan especially with the total tech support for further reduction. Always good service on phone for repair
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Added Security!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a world where mistakes happen and item go bad, it's great to have that added security. This product adds just that. Thanks Bestbuy!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the cost for price of mind in case there is a problem.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


