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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 578 Showing 11,541-11,560 of 30,848 reviews
  • Rated 5 out of 5 stars

    Professional and Reaponsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the geek squad. I haven’t had to use them in my latest purchase but have been extremely helpful in past purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Setup and Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek did a job, it was a clean and neat setup. The Geek Squad took the time to go thru all the functions on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beat in home service. did all installation , answered questions. we all need geeks sometimes.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Hoping I don't need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience purchasing Geek Squad warranty. I hope I don't need to use it, but glad they cover lightning damage since I live in an area this frequently happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers easy and affordable protection for your devices. I highly recommend this service for your high-value items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung KS8000 TV and I t is awesome. I also purchased the Geek squad protection because its worth it. I have used it before on other products and its well worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks. I have warranty on all my products because their service is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good thing about this is that if anything happens with yr purchase U R covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No, the squat didn’t do my connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, I connected it myself! The agent dropped it at the delivered address and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interesting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even know we had this until the review request was sent to me. Have not needed to use it. I’m glad it’s there, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have this qith my TV purchase is the top on the cherry you could say. Knowing I have this as a back up just in case is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i personally think people should get the GSP because accidents happen and not only that but especially if you live in Florida.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 2-Year Standard Geek Squad Protection on my 43" Toshiba tv, although I have not had to use it, it is nice that I have the peace of mind in case I have a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and showed me some basic best practices. The agent was knowledgeable and friendly. I really appreciated his commitment to providing excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the longest warranty. I have used them several times and they have always given me brand new stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have as extra piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add extra protection to my Sony Bravia 43" 4k tv. Now even tho it says 2yrs really your only getting the 2nd year and the first yr is covered under the manufactures warranty. Really BB needs to either sell 1 yr warranties or 3yr warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price on the 5 year plan especially with the total tech support for further reduction. Always good service on phone for repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a world where mistakes happen and item go bad, it's great to have that added security. This product adds just that. Thanks Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost for price of mind in case there is a problem.

    I would recommend this to a friend