Customer Ratings & Reviews

High quality great connections perfect length love em

Have not needed to use this, but glad I have it just in case.

We have not needed to use this yet but all the times we have used Geek Squad in the past we have had pleasant enough experiences.

Let's face it. Stuff occasionally goes wrong regardless of how ideal your set up is. It's always a great idea to have a protection plan that would cut the costs of replacing a product.

It is nice to be reassured constantly that you have quality people to help you when things don’t quite work the way they should!

easy setup. clear picture. nice sound quality. looks good

If your looking to have peace of mind with an expensive purchase from Best Buy, the protection plan is the only way to go!

The TV I had the panel was bad and the plan was worth the cost

We are always happy with Geek Squad service. Sometimes takes a while to get an appointment.

Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

The Geek Squad mounted, installed, and configured my new Frame TV and I love it! Thank you!

Agents very professional. They mounted tv and attached all devices and took the time to explained everything.

After spending several thousand dollars for a TV it’s an ease of mind to have a warranty system to back it up

Generally good idea to get, especially for more expensive items. Have not had problems with using them for other products in past.

Insurance In Case something goes bump in the day as well as the night. If it's manmade there is room for error.

I'm not sure about the quality of service and reliability that Geek Squad offers as I haven't had to use them for any othe devices that I've purchased. However, better safe than sorry!!

Knowledgeable and very helpful. I would recommend for the more high valued items, especially those that are hard to transport.

I have not used geek squad care since 2013 however i hope it is worth it from what i remember.

I really didn't experience geek squad so there isn't much I can say

Easy to connect . Handy cable. Just right length for my space