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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 30,848 reviews
  • Rated 1 out of 5 stars

    0 accountability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called them to resolve a tv sold to me with missing internal hardware. they refused to help. tell your floor salesmen to stop telling customers "anything that happens to the tv, unless you hit it with a sledge hammer, it is covered" if they don't even help with a broken tv is sold. 0 accountability

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to buy a warranty with your tv or anything you purchase just for a back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attentuon of teh personnel in charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for this item! And it was free w purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended warranty for any electronics that I buy and it is always worth the money

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I completely agree. I always purchase the protection plans to have peace of mind just in case. We try and make the process as simple as can be if you needed to use the plan as well. If you have any questions or need any help, please let us know!

  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great knowing that i can rest assured for the next 5 years. So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flat panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good no issues. recoomended to get the protection and sign up up for install if not epericenced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They respond fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on your tech! Lots of money spent for it to not be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind to not have to worry abot my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are very knowledgeable and usually get the job done on the first try. Highly recommended and worth the annual fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got It Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price & knowing they come to you if needed - worth purchasing for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Always so helpful. Service great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Samsung tv to LG tv it’s held up long So that’s a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price for the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid approx. $93 for this 5 yr warranty which was well worth the peace of mind I have knowing any glitch will be fixed by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy that we purchased our 5 year extended warranty, it is wonderful just knowing that we have that extra protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I priced the TV it was same at all locations but the price of the Geek Squad was much less for extended warranty. I never buy a warranty unless the product is a TV or CAR and have used both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year rotect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protect is awesome just in case you run to a hiccup with any products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cane yo fix my television that is mounted above my fireplace. George was great and was very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year warranty to go along with the LG TV that I purchased for my daughter, Best Buy has the best warranties on their items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not use any of my protection yet. When I used I hope it work

    I would recommend this to a friend