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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30852 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 613 Showing 12,241-12,260 of 30,852 reviews
  • Rated 5 out of 5 stars

    Kudos to Jason and the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If every member of the GEEK SQUAD was like Jason I would have confidence knowing all future problem would be resolved correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this along with my new TV from Best Buy. You never know what to expect down the road with your purchase. Anything can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my tv with a better one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made me feel good about them wanting to fix my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture is awesome and sound is indescribable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect small tv for dorm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect small tv for my dorm room. Never had any issues, and is super user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have peace of mind after a significantly priced product. They always have excellent customer service too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They help me with some software issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful if you're prone to accidents but would buy again if the product costs over 200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and great price. Worth getting it especially when it’s for the kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like American Express Never leave the store without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like American Express never leave the store without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years back I had a 55” die and it was replaced with a new and better model. Since then I’m sold on buying the protection plans. Right now I have three of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1204

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and neat. They help me setup up everything and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with best buy when purchasing the warranty. Always very helpful and have had my tv returned with no hassle. A must have when purchasing any electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the service but have used Best Buy geek squad in the past and always a great experience. The price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used them but let’s see.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use geek squad before but let’s hope they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always seem to take care of me I never had an issue with geek squad if it doesn’t work they replace it what more do you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad is amazing! They are great protection for new tvs and I've always known them to be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't be disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents always do a great job at fixing any problem !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very helpful and there very professional at what they do. I recommend this to anyone who needs help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a good investment with the cost of high end OLED TV's.

    I would recommend this to a friend