Customer Ratings & Reviews

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

Hope i never have to use it . HOWEVER After buying a open box Samsung 65 9000 series . I wish I had bought ot

We have had 2 use this feature 1 time on a vacuum and i have to say, the simplicity of replacement is worth the price. Our 1,5 year old Dyson gave up the ghost and we had to tap our 2 year coverage we added. All i had to do is drive down to the store and pick up a brand new Dyson. Done. Can't ask for more.

They have great service they are very well prepare for there job.

I bought a 5 year warranty & glad I did. My tv lost its picture & I took it in & they sent if off. The one bad thing is the Greek Squad doesnt have tv repair in the story. They used to have it inside the store. I took it in at 4:00pm & didnt know you had to make an appt. The salesman sd i had to make an appt. So I took the earliest one 7:30pm. So i asked when would it be ready? He said about 3 weeks. I said you could travel to the moon & back in that time. So I took my tv & brought it back at 7:30pm. The made took all of 5 mins filling out the paperwork. So I ask him when will it be back & he said in about 3 to 8 weeks. I said oh my gosh that is to Mars & back! But I got an email in about 5 days that they couldnt repair so I got My Full Purchase price back! So I bought another one like it.

Nice product and relief of having Geek Squad protection plan for my future.

Never had to use them but purchased for back up if needed they came highly recommended

Never had to utilize, but glad I have this just in case!

Never had to utilize, but glad I have this just in case!

I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

I absolutely love this tv. The quality on it is out of this world, It’s super bright and supports Dolby Vision and Atmos. It has all kinds of features and it looks modern with the slim bezels. The QLED brings out a perfect picture and the only complaint I would have is the “ghosting” when watching fast motion content.

we buy everything with geek squad its like why wouldnt you

Haven't used yet but great to know I'm covered by the Best

This set show a great picture. The audio quality straight out the set is good. Most HDTV you need a soundbar but not with this set. The only drawback is the system it runs on. Just another account I must keep up with.

Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

Colors are great definitely as good as lg or Samsung tvs if not better!

Good purchase and value for a 2yr warrant is good.

Highly recommend for new appliances covers all vital parts

Please listen to the BestBuy sales person when they talk to of this amazing plan, I had at first immediately shut him down and didn’t let him explain, I was wrong and should of been open and heard him out. When I got home and my order had to be changed because of availability and pricing, I found a great deal for Geek squad included in the add on suggestions so I added into the cart to see what it would do. I was in desperate and FAST need of replacing broken down kitchen appliances in a nee to me home because within a year I had no working fridge or oven Holy moly! I saved so much more on installation and haul away then I did on the geek squad plan itself! And 4 months later when my garbage disposal ALSO died, I used the plan to have that delivered and installed! And I still have 7 months left on my plan! Thank you BestBuy for such a great service

Great TV for streaming and video games. Soun quality is great. Would Def recommend.