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Customer reviews

Rating 4.7 out of 5 stars with 30859 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 674 Showing 13,461-13,480 of 30,859 reviews
  • Rated 5 out of 5 stars

    any expensive item this is a must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its like a extra cushioned pillow very comfortable gives you the comfort knowing your product is covered.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NO WORRIES !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN BUYING ELECTRONIC'S FROM BEST BUY I ALWAYS GET THE EXTENDED WARRANTY FROM THE GEEK SQUAD!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On any major purchase, I always get the Geek Squad protection, the longest available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On any major purchase, I always get the Geek Squad protection, the longest available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this on larger purchases If I do need to use it I know I am in good hands with the Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that the insurance was an option. It best to have it just in case something happens but praying nothing does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had one problem and they came over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some kind of error message and I called Geek Squad and they came out, repaired it free of charge and showed me how to do what they did in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did install my tv quickly and the servt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used geek squad before and I knew this was a good ins. I can only say they have lived up to their quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranty is the best. No 3rd party coverage like most company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad, but they couldn’t fix my tv this time. I was so disappointed and I can’t exchange it or take it back. So I paid for the warranty and it didn’t help me this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must you buy something that will continue to use protect it with a warranty so you don't waste your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must you buy something that will continue to use protect it with a warranty so you don't waste your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I know your work from years of been Best Buy Costumer Excellent. I haven’t used you guys yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rob B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected my own tv love it and definitely buying the 82 inch for family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free is always nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice extra that came with my purchase for free. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to protect my tv like if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved our problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best for anything in the store!! They take care of any questions or problems with any of our products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several extened warranties for tvs from Best Buy. I had one tv stop working just a few days after the manufacturers warranty expired. Best Buy replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How could you NOT get it?!?!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is worth every penny!!!!! Especially with big investments that you plan to have for a long time!!!!!

    I would recommend this to a friend