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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30859 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 679 Showing 13,561-13,580 of 30,859 reviews
  • Rated 4 out of 5 stars

    extension warrantyy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is helpful to have the additional warranty a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the guys were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can I say ? the Geek Squad has been taking care of me for years . I appreciate all you do and I can't imagine life without you guys. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent costumer service and price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you buy an expensive gadget I really recommend you this warranty, best buy has the best costumer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is Key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad Protection. Have used it in the past with excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will help when needed. Great products at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a smart investment to protect your electronics weather It's repairs, updates and or replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent the mounted my tv was great. He taught me how to do it also the right way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection. No issues with reporting problems and the staff is easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good when you need it. It's nice to have as an option when you have technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service, however, they have always been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help u when u need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it had all the channels and app on it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is fast and good , the personal is so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always been good about standing behind their warranties, so it was an easy choice to purchase this protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV that is clearly defective. Waiting for that first issue to be resolved. Will follow up after the lengthy process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping for good outcome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV that is clearly defective. Waiting for that first issue to be resolved. Will follow up after the lengthy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my TV with no issues. They were very courteous and professional. I was very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must have ... especially when purchasing high end products ... it s not a matter of if but when

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues my TV broke down and right away replaced for the other one I'm absolutely recommend this plan for everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents work fast and quick to resolve any problems. Will recommend this plan to everyone to be safe for any breakdowns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it my screen is being replaced on tuesday.

    I would recommend this to a friend