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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 30,811 reviews
  • Rated 5 out of 5 stars

    Quick and Accurate Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud and clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience the powerful, shaking bass that fills the theater sound room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a LG G4 oled and theres no way im paying this price wirhout the protection olan! Now my family has peace of mind that if anything happens, best buy will help us out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have peace of mind in a no-fuss warranty..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleaned out virus on laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for Big Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my LG G2 because, although they are rare, LG is not reliable when it comes to product defects. It was like pulling teeth to get LG to refund my LG G1 when he randomly died the first year of use (totally random and rare event). After taking months to get my refund I went with Geek Squad Protection on my next purchase. Best Buy has hands down the superior protection plan. Totally worth it on big purchases, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need than need and not have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So let me share my agony. Purchased my 23 yr old Daughter a 65” TV for Christmas. It was really for my 1yr Granddaughter…SHHHH! Well I mounted it on the wall, of course, and within a month or two they moved into another apartment without the roommates. Before place was remodeled for them they spent 3 weeks at her In-Laws. Well I moved them both times and when TV was turned on again after two moves, though seemingly perfect, the screen had apparently been pressed to hard at a single point and did not work. Not worth fixing. Bought her a 70” this time WITH THE WARRANTY!! Don’t make the same mistake I did :]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convince

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and there if you need it, would recommend for purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the TV just do it!(:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this just because I know how my kid eels in the last TV I had he damaged it so I paid the money for five years and I think this is a good warranty. I recommend everybody to get it especially if you know how your kids are and they like to throw things and stuff like that. This is a must have for your TV you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind from a stand up company….love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need help tech support Geek Squad is there to help very knowledgeable and always help me out can't go wrong I recommend getting out from Geek Squad if you can't figure things out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very sastified with this work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I would recommend. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection. Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This for us is a no brainer. If your making a big investment the piece of mind geek squad gives you is nice. I bought this exact same tv a couple of years ago with no protection true story and after a couple of months the screen broke. That tv is at the town dump. Anything can happen and no it wasn’t the kids. Life happens. Even after the year a line can come down one side then the other and your out of luck. Then you’ll be wishing you got that protection. So take my inexperience as a reviewer and just get that much needed protection. Hope I helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Servicing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection 5-Year Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection 5-Year Standard Geek Squad Protection If you do not buy the 5-year standard Geek Squad protection plan for any TV that you would buy then you might as well not purchase a TV because you are just working against yourself in the long run when you could upgrade to a better TV and just pay the difference especially if your TV does not work properly or geek-squad cannot fix it. Best Buy's replacement plan is by far the best warranty ever provided by any electronics store and cannot be compared because they have helped me for the past 10 years because the devices that I would buy in truth always turned out to be those odd devices that they either don't have on the Shelf anymore or I have too many times where they came and fixed it but something always went wrong with it within five years so get that protection plan and Best Buy will take care of you they have taking care of me they will for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would most definitely recommend this!! It’s great to have insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV upgrade plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basically bought this TV since I was scared if something happens the TV over all I wouldn’t have to buy one all over again.. but yes this is deff worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Firefox is in the system and I don't have to use my firestick. Sound is great. Picture is great. No compalints. I would buy it again.

    I would recommend this to a friend