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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 695 Showing 13,881-13,900 of 30,861 reviews
  • Rated 5 out of 5 stars

    Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. If they can't fix it - you get your entire $ back in a gift card. Worth worth worth & safe feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them for a repair I needed on an item from Best Buy in the pass and it saved me money, time and hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new TV that had sound issues out of the box. I called James and in minutes he had me fixed and on my way. Great service! Thanks James!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought other protection plans from Best Buy and have been very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup myself but did purchase 5 year warranty, (just in case).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am proud to choice this service....is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it mostly purchased for ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it mostly purchased for ease of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I am grateful to have and some thing I’m grateful I have an idea Quetion to use!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maye Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection because I figured it would help me when something happen to the item I purchased. I have not had to use it but I hope it works if I needed to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting the protection plan saved me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank goodness i purchased the protection plan. i had to return the tv only two months after purchasing it. Having the plan made it so much easier to exchange

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24 Hr Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that there is 24 hr tech service. You can call and tech will walk you through trouble shooting protocols. Then if not resolved they will schedule an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They deliver and install (except hook up gas) and come out to you to repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope it's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From what I've read the protection is great, I have not yet had to use it and in all honesty I hope I don't. I do feel safe having the protection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad so fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service with TV set up. Tech was very helpful in explaining things as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad in Georgetown! They are friendly, knowledgeable, and very helpful! They are AWESOME!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vizio 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. I’m coming up on my 30 day return time with no issues so far, but I have a little piece of mind just in case. Hopefully it was worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET PROTECTION ON YOUR ELECTRONICS!!!! Accidents happen and it’s a great feeling to know you’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad protection for everything I get!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection u can have for ur electronics.....

    I would recommend this to a friend