Customer Ratings & Reviews

The best thing the Best Buy includes is the guaranteed of the products.

Great price. Really good value for the money. Good deal.

Would not purchase a new higher cost electronic without the extended warranty! Our last Samsung TV went out 30 days before our previous extended warranty ran out. Old set was replaced with a new one at no charge.

BB is asking me to review something I've not needed to use yet. Yes, I purchased this for my TV but I can't give an informed review since I have no experience other than buying the plan which was painless and reasonable

Tech sometimes dies quickly so it's good to have the extra assurance on board for a reasonable cost. Thank you.

Great price for the warranty on my son 43 inch Samsung tv. I would definitely recommend get one for your children items.

Works great would purchase again in future if needed

Very professional and very attentive in and out very quickly

The service is great without worrying about breaking in the future

The most famous consumer tech-support service is undoubtedly Best Buy's Geek Squad. Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too. It's also the least-expensive service I've tested and includes a license for top-notch security software. Geek Squad technicians, on the whole, delivered the best results among the services tested, and they didn't pester me to purchase additional products.

I’ve yet to use the service but worth the value! Always get extra protection.

I bought tv mount and set it up on the wall by my self. Geek squad thank you.

Best company ever, So very blessed Best buy is the best. Thanks again Pastor Bradley Fields

Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

We haven't had any issues yet with our purchase but glad the support is there if needed.

It's insurance. Something you gamble on, not knowing and hoping you will ever need it. But if you do, my TV is covered completely for five years!

just purchased the warranty but 5 years it’s the worth of money

I had problems with my other television and the geek squad helped me quickly replaced my television set in 2 days.i would definitely give this insurance A Big A.its a must have be safe with the geek squad.....

Bought for an insignia 43" non-smart TV - hope Best Buy and Insignia are listening because not everyone uses a smart TV and like the privacy of a non smart to add a Roku to control what a manufacturer can discover. But the 5 year geek squad I probably won't need. I like the store brand better than others.

If you use any sound bar besides Roku if you use the ARC connection and your remote controls your soundbar and the TV your volume will jump three to four increments at a time. If you use the optical you have to use a remote for each one, and if you use the auxiliary cord which is low quality sound it's fine