Customer Ratings & Reviews

This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

The service was great, helpful and very informative.

I am so happy with this TV I love I don’t have to have cable at all and it has so many channels. This is one of the best TV I have ever go.

This is a great service to have with your cellphone.

Haven’t had to use this, but have faith in my local Geeks who seem to care and know about these tech items. Don’t really like how the prices of these plans keep getting jacked up.

I have had to use this and I hope I won't need to, but it was a great price.

They were easy to talk to about my first purchase and its problem

The all around service i received was great! Best buy is not just a leader in electronics, but they lead in customer service as well.

I have always purchased Geek Squad protection on devices through all the years. The few times that I have had to use it was perfect.

Hopefully I never have to use my geek squad protection, but I have peace of mind knowing it's there if I ever need it! I've been shopping at Best Buy as long as I can remember and they've always treated me good!

We purchased this 5 year plan to accompany an Insignia 24 inch TV purchase. This TV was replacing 2 LG TVs that were in the same place that lasted a little over a year. So TV number 3 in about a 3-4 year period. The price was reasonable though and whether the old TVs were subject to a power surge or not, we felt the price of the protection plan was worth it this time even though we were purchasing $100 TVs.

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

I javent had to use this warranty as of yet,but i have never had any problems in past.

Worth having for peace of mind, however with my PS5 purchase experienced the worst of the worst. Had a PS5 failure within three months of the purchase, and because stock is extremely limited the benefit's do not apply. There are no consoles in store to replace them with so you end up relying on the manufacturer to take care of you. Worth buying for items in store, not so much with PS5

Floor staff uplsold me to the 5 year protection plan. Hopefully i dont regret it

Haven’t used it. Hoping to not have to. Bought just in case.

You must have Protection; we never know if items will stop working shortly. Technology is improving; however they are not perfect.

Geek squad is the best! They are easy to work with and always fix us up!

Geek squad is the best! They are easy to work with and always fix us up!

Good service, never had problems in past replacing/fixing things.