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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 30,093 reviews
  • Rated 5 out of 5 stars

    Geek Squad you are the truth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I would say before it's good to get warranty on your items it's very important because you don't know what can happen to your items and I want to say thank you Geek Squad for helping me in exchanging my TV for the same price TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure it may cost a little extra, but you get extra time on your warranty... No brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying extra warranty always gives piece of mind . They replaced a washer for me before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hassle-free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I urge everyone to consider an extended warranty thru Geek Squad. I recently had to make a claim on my 60" and since they didn't make my particular model any longer, they replaced it with a 65" yaaaa!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a back up for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my new TV perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service from the Geek Squad as they brought the new TV that I had purchased and installed it for me. They also asked me if I had an questions about the operation of it so that they could explain. Everything I wondered about they did explain. And if any other questions arise I know I can call them up to get the answer. They are always courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting having the Geek Squad warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I ever have to use the Geek Squad warranty I’ll feel confident if they all are as competent, knowledgeable and courteous as Kelyn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan, and don’t worry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this! I am less worry about what can happen in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back panel of tv burnt ip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv that the back panel had burnt up suddenly. No issues with getting a new tv to replace the one that back panel burnt up. Would recommend Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased Best Buy's GSP when I purchase large ticket items (e.g. TV, Computer, etc.) and they usually don't disappoint. Just make sure when you're purchasing a GSP that it doesn't run the same length of time as the manufacturer's warranty because it's pointless at that point. Other than that, replacing a defective unit is fairly easy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection this is one of the main reasons i have the memebership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed it yet but i feel good having it in case i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JenL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always stand by geek squad! I love feeling safe with the coverage on my items!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service can be a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I insaled my on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv exelent picture and sound I wish it had better remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping I don't have to use it; but, good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to what they will do, I'm psyched that if anything goes wrong with my tv, they will hook me with with fixing or replacing it. So, here's hoping I never have to use it; but, feel good knowing it's there.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Delivery guys were awesome.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this to make sure we were protected during our time of ownership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Crisp image good sound. Really enjoy how Roku is apple friendly. I have spple tv , chromecast and Roku wins by a landslide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greets squad extended service gave me five years, a piece of mind on a major purchase. They were professional about the install, and making sure everything worked properly before they left my home.

    I would recommend this to a friend