Customer Ratings & Reviews

Great piece of mind warranty. Parents used before on failed TV no issues what so ever.

I bought a smart TV and very glad I bought the extended warranty because you just never know what can go wrong and Best Buy Geek Squad is the best they will help you over the phone as well in the store and the price for it was very reasonable compared to other retailers and I can feel at ease with making a huge purchase so far I have not had to use it and hopefully I will not but I am pleased knowing I have it for the next 3 yrs. if necessary. It is a must have.

I love the geek squad plan and I always make sure to buy from Best Buy in order to get the plan! Very easy to work with so far. I had a two year warranty on my fancy coffee maker, and when it broke. They literally refunded me right away to purchase another one. I bought this plan for my dishwasher as well, and for my three 70" TVs.

You should always buy the geek squad service when purchasing a device over the 150 dollar range.

The protection plan gives the people an opportunity to not worry about getting the replacement or the money back.

Always get the geek squad with my electronics. Its paid for itself time and time again

And he's always a good thing to purchase the protection plan.

Great service. I love geek squad and it's team of professionals. I recommend to all my friends to pay for warranty and services from Best Buy.

I was very glad to get the chance to extend my service to 5 years and the Geek Squad made it easy.

I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

Just had ro drop off no setup.the delivery people was very helpful wirh service.

The agent mounted my tv and connected it to all my devices

The TV was in stock and salesman assisted loading in my truck. This was awesome to say the least.

Great coverage for small money on a large item that can quickly become unreplacable .

I don't usually buy protection plans because it's better sometimes to buy a new product most times it becomes an upgrade.However money was tight, so Geek squad came to the house, did an evaluation and gave us store credit for a new TV .

Very fast very professional. I enjoyed the experience so much I bought another TV with the same exact warranty just because of how professional the geek squad is highly recommended.

I had a small issue with a tv I had purchased, I was in my last year of the geek squad warranty and I was able to get a whole new tv! Service was great and I recommend the extra protection.

Worth it. These TVs will die. Spend 80, and get a new one.

Like the added coverage just in case something happens at a low cost

There are NO electronics purchased in my household without a Geek Squad protection. I have never been disappointed in the quality of service for ANY needs. There are NO stupid questions - they answer them and walk you through issues if possible. If not, they make an appointment for you to take you item in (or come to the house if necessary) to resolve the issue. Definitely worth the price...foolish not to add it to any large item you purchase.