Customer Ratings & Reviews

Geek squad protection on a 32 inch tv just for the basic coverage.

First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

So we decided to get the 5yr warranty instead of 2yrs because there is only $20 difference. Salesperson was very helpful. Basically, best buy will cover for any repairs except if it is a physical problem. Just incase your television will not totally work.. You can get another tv same or close to what you bought or they will give you the money back (perhaps a store credit). I think it is a good idea.

Always great to have your mind at ease with the extended warranty

Very good deal on Best Buy. Wanted to get the 65 inch but we’re sold out . Very good TV with vivid color and budget friendly. Installed this for my kids bedroom. It has multiple gaming consoles hooked up to it. It’s a pleasure watching on this television so far. Wanted to get a Vizio but heard Vizio TVs we’re having problems and issues so instead decided to go with this.

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.

Fortunately we have not had to use the geek squad warranty on our new TV. The TV is up in northern Wisconsin so next summer will be when it gets the major use. Got the warrantee is I have had experience with receivers and not getting the warranty. Not so good.

I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

This product save me when my tv went out on me thanks to geek squad

Geek squad great company had issues with my tv they replaced it!!!

I haven't used this protection, yet... I did use the same protection purchased on a similar LG TV. It was great. I'm not fond of TV shopping, and this fixed the TV in 1 home visit... the 1st time. TV works as usual now, and I don't have to spend $$s on a new one. It was worth the money.

I've been running the LG - 65" Class CX Series OLED 4K UHD Smart webOS TV for about a year and a half now and I'm still impressed. It just looks amazing. Not since I bought a plasma TV have I been this impressed.

I Love this service!! Helps with most products in a timely fashion. Tiffany is the best been calling and working with her for the last 3yrs for my home needs!

This product is great for my security system.Its help my family by seeing who is at the door.

I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.

Definitely worth having as my TV had an ink leak geek squad took care of it

I hesitate to purchase any insurance or services since I never use them. I have used this. I purchased two computers and they came to my house and transferred all my programs/documents and set up the screen the way I wanted. Since then I have called for help with an app and was helped over the phone.