Customer Ratings & Reviews

I really appreciate Geek Squad, their culture, and commitment to the customer. I rarely need them but when I do, they make it easy.

Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

Warranty is worth getting when it comes to owning electronic devices from any store. We had a 55" Tv that after four years went out and quit working. Since we had the extra warranty on it Best Buy gave us a new Tv upgrade from what we had.

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

Well worth the extra protection. My TV went out after 3 years and 5 days; I thought I only had a 3-year service contract but found out I had a 5-year. Replaced and reinstalled a new TV without any hassle.

The delivery team is always professional and clean cut people. Enjoy doing business with them.

Always A must have with your Electronics purchase Best Buy has the Best GEEK SQUAD Technicians around if u ever have any troubles make sure u buy the 5 Yr proection a must have that way anything goes wrong your covered.

It is a great price for two years of service to protect my TV. My only complaint would be that if you have an issue with a TV the wait time can be up to 4 weeks. For me living in a small place and having only one TV this is an issue.

Worth every penny. My prior Samsung tv covered by Best Buy warranty. 2 months before end of warranty, tv screen leds went bad. I got a brand new tv at no cost. Will buy appliances from Best Buy AND have Best Buy extended warranty.

If it wasn’t for GS coverage I wouldn’t even be making this review thanks for fixing my issue

The LEDs went out in my last TV after about 4 years and it would have cost over $300 to fix. Since that TV only cost $400, I wasn't about to waste the money. Paying the extra $189 (for my $799.99 TV) was definitely worth the cost for this Geek Squad coverage!. I doub't I'll ever buy another without it!

Gives you the piece of mind in case something goes wrong.

Awesome tv, very bright and colorful. Easy manageable operating system.

Dunno what to say here. I didnt even take it outta the box

Best chioce if you have kids in your home..they cover all major issues and breakage

Haven’t used it yet! Hope I never have to but good to have

Easy exchange for my damaged Samsung OLED 77'. Thank you!

I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

VERY happy with the Geek Squad's delivery and complete set up of our new Samsung TV. Glad we got the 2-year Geek Squad Protection.