Customer Ratings & Reviews

I love the geeks. It's such a cool thing to have apart of the buying experience.

I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

Unfortunately, I have taken advantage of these TV Warranties several times, even to the point that I received 2 NEW / REPLACEMENT TVs and would have been out a lot of money for the replacements and work if I had NOT PURCHASED these warranties! The up front price may seem high at the time but most likely would be less that the first service call!

great store always smiling bestbuy forever great stuff

Geek squad offers good service if you need protection and security for an electrical device its a must have

Hope to never use but wish I had bought it last time when my tv started playing up after two years and I spent a lot more to get repairs completed.this time there won’t be any issues hopefully or it’s less than a dollar a week to guarantee resolution.

I didn’t use this for installation of the tv, but they have to help me uninstall my tv now and they didn’t charge me because of the situation so I appreciate it!

Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!

Love it! Always go with a samsung when it comes to electronically devices

The agent was very helpful in identifying that my old plan didn't give me the benefits that would help me save money on my current CPU issues. He refunded (pro-rated) the old plan, signed me up for the new plan and I saved $75.00 overall. Jay with Geek Squad is the bomb!

I did not purchase a protection plan on day I purchased my 55 IN LG OLED TV. I had second thoughts after that. About 1 week later, I called and purchased the plan by phone. I felt at ease. The customer rep was very helpful and answered all of my questions.

Excellent brightness excellent sound… I love it and I recommend u

The agent had great customer service and great communication. He explained every step in the process of fixing my tv and made sure all my appointments were scheduled at convenient times for me.

Trust me you will not go wrong with the geek squad protection plan I can honestly say they've honored everything I've sent their way with the protection plan. It doesn't get much better than that hard to find good companies like that nowadays.

I bought the 5 year warranty on my TV. I’ve used the Greek squad in the pass and was pleased with their work but have had no problems with my TV

Hope I never need the the 5 yr warranty, but glad I purchsed it.

Haven’t had to use them in a while but always reliable and a must for a tv

I feel better having Geek Squad extended warranty protection than without it. Purchasing these warranties in the past has always paid off and worked out well. The Geek Squad techs know what they are doing.

Available when needed. Talked with you as you are going through the set up process with you while on the phone.

I rarely have something go wrong with electronics, but on a fairly big purchase, like a smart TV, it makes sense, since the standard warranty can leave you without use of the device for weeks if something goes wrong. With this, I can get a replacement or repair in no time.