Customer Ratings & Reviews

Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

Great service never had an issue with geek squad always on point

No haggle, straight cut and dry coverage. Past warranty transaction i brought my Bluetooth buds into best buy and explained the issue and they smoothly inspected and exchanged. Thanks Geek squad!!

TVs aren't lasting as long as they used to. Sometimes less than a year before they develop a critical issue. This takes the worry and hassle out of getting it repaired or replaced.

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

I have not used it for this purchase. However, I have used Geek Squad before. A very good service.

Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

Protection plan for tv hopeful we never need to use it

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

Very helpful and knowledgeable about the concerns I had.

if you purchase a geek squad warranty, you did a right thing, all that i purchased in best buy i bought along a geek squad protection and its a rewarding thing for me and the products,, they will fix it and the technician is good, a very knowledgeable to the product,, two thumbs up for you geek squad team..

Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

I have not had to use the Geek Squad protection on this device, but I have needed it in the past for other products. And when you are having an electronics issue, the speed and capability with which the Squad fixes that issue is unparalleled imo.

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.