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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 30,880 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually recommend the protection plan that Best Buy offers..my last tv went wrong and Best Buy took care of it with no issues just be aware it doesn’t cover physical damage so if the screen cracks it voids the store protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just don't buy any thing without protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I am the same way and purchase protection on everything. We just never know when something could go wrong and we try to make the process as easy as possible! If you have any questions, feel free to reach out to us.

  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, good recommendations and quality in product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best thing to have when you purchase a merchandise so make sure you get that geek squad warranty it will take care of you when you're merchandise break down go get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, what can I say? I haven't used the 5 year warranty yet, but it is wonderful peace of mind for an expensive TV. The cost-benefit ratio works out for me. Even if I don't use it, I don't have to worry, and that is worth the cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get excellent service from the Geek Squad whether it's setting up a TV or computer equipment. They're very knowledgeable and very patient with questions. I always renew my coverage since I trust them completely to do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability a place you can buy with trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handle my TV magnificently they took it out of the box and plugged everything in for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the extra protection on my equipment for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this if you can, definitely worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it opened box to save money as my old one went out works just like new I'm happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection = Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection means total peace of mind while using tech devices, I can focus on what I needed to do knowing that BestBuy got my back if something goes wrong with my device.I always buy protection when I shop at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For expensive TV’s why not get it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment, used to protect my 65” LG C2, I hope to never need to use this service but it is comforting knowing I am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good quality and professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 5-Year Standard Geek Squad Protection for a TV. I have kids, so you never know what will happen.... seeing how they broke the last TV that was over 10 years old where this one was going in at. Gotta be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT! Don’t risk it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t risk it. When you buy a TV most of us expect to have them for multiple years because it’s an investment. Get the warranty and protect yourself for the future of your TV especially if you’re buying OLED because it covers Burn In.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for non tech users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price just in case. Esp for older family members when you’re not around to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV great picture, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tvs I have ever bought. The stand did need a little elbow grease to get screwed in..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

    I would recommend this to a friend