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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30882 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 30,881 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad there amazing! They are good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on Time!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, no hassle customer service. Purchased this plan about 5 years ago on another TV. Filed a claim and they exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Buy all my Appliances And electronics from best buy because always have great customer service and if you compare the price for the extended warranty Best Buy has the best price along with no hassle if you ever need to use your extended warranty that is why I been a customer at best buy for twenty years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was so great and their service is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Availability of Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection gives me peace of mind knowing that if there are any issues with my new product, I can trust that Geek Squad will be of great service and come up with timely resolutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    What an employee!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great warranty, not a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty with electronics. I regret buying this Roku tv and will buy a better brand next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my broken tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. I am so happy we got the protection plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goooood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good gooood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv. The only issue was the picture quality during football games. Did not realize it until football season started

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv , great picture. wonderful size not too big or too small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mistake?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I bought protection. I don't remember buying it. I hope it was free, because it's dumb that I have this otherwise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Samsung TV was easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good product to protect my investments..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repair it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had something wrong with my product and I called them and they cam out to my house to see what the problem was and they found it and fix it right away and they told me that if there were any problems that I could call them right away.

    I would recommend this to a friend