Customer Ratings & Reviews

I'm so old I remember when a TV repair man would come to the house to replace vital tubes in the set (in the 50s and 60s). But in this day and age one should really buy this protection, like it or not. I have had great service through Best Buy when I have used this service.

Tv is working well woth a great picture. Love the google format and all the channels it provides

Geek squad always helps out when I need them. They've come in very handy

Not needed 2 weeks waited for delivery And wasn't happy with the tv

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.

This was a must have with my purchase because I brought a T.V (insignia brand)from Target and it lost brightness , I didn't purchase insurance but I did have proof of Purchase and they couldn't do anything for me and I had the Television for about 4years.I was so hurt because the T.V looks brand new.I learned my lesson so I made sure with this purchase I had insurance added.

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

Geek squad has helped fix an issue with the buttons on my tv I'm happy i bought the 2 year warranty for my device.

Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

Purchased the new LG oled 65 inch tv. Because there is a possibility of burn in on oleds, and LG does not cover that in their warranty. I purchased the 5 year Geek Squad warranty that does cover burn in.

Easy to buy but so far we have not had to use it. The only concern so far was handled by the manufacturer.

The additional insurance is always good to protect your purchase specially, if it’s a large one

I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

never had any issues and they treat customers with the upmost reapect

I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.