Customer Ratings & Reviews

I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

Fortunately I have not had to use this particular purchase but have used it on two previous TVs purchased from Best Buy and it was simple and trouble free.

Julio helped me out, recommend my man for anyone looking for an install.

I usually get an extended warranty like this on TVs. I think the price that Bestbuy offers for them and I feel that the coverage makes it a great deal!

I always get the Geek Squad protection they always to a great job if needed

Having burn in protection allows me to use my TV in HDR mode without worrying or babying the brightest. For the price, 5 years of peace of mind is worth it.

I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

I like the idea of in-home service. It would be a pain to dismount from wall to bring it in for service.

Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

Pleased with warranty and skill of workers knowing what to do in a timely manner

Highly recommend getting a warranty something happens to your product it’s protected!

I always purchase Geek Squad Protection. I recently set up a repair appointment. 3 days later, geek squad came to my house, couldn't repair and issued a brand new replacement within 2 days. Always get the plan. It provides reassurance, even if never used.

The agents were very knowledgeable about the the t.v. and the accessories we needed.

My first and only encounter with the Geek Squad was only to ask a few questions. The tech who came to chat, Butch, was very willing and able to answer all my questions with very knowledgeable answers. I would not hesitate to chat with the squad again. Thanks for the service.

They need no staff to assist customers more faster

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

I love this. I feel like I can trust this and feel confident in my tvs longevity.

purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

Great Service! Nick and Gordon were professional installers. Quick install and answered all questions. Thank you for the great service! Love the set-up and look of it. I would recommend to everyone.

We purchased the 5yr protection plan with our original TV in 2014. We had to bring the TV in 3 times for issues. The last time they had to junk it and gave us a new one with absolutely no hassles. We've purchased the same warranty for this new one. Well worth the $59.99!