Customer Ratings & Reviews

Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

Only used them once but I had a good experience with them. Since then I always add them to big electronic purchases!

I have always heard good things about the geek squad. So when I purchased a tv. I made sure to include them with my order.. havent had to use them(thank god) however its peace of mind know i can if need be!

The Best buy representative was great he was a great help on helping me decide on my purchase

The equipment has served us well and we’ve not had any problems with it. We’re pleased with the service that we received from Geeksquad when we purchased it.

Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

I have gotten this before on previous TV's & it was very handy when one of them lost video rather early in it's usage. They were unable to repair it so I received a new TV in replacement.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

[Employee of bestbuy] This tv was easy to set up and I thought it was going to be too big for the living room but it was actually what I needed.

TV is great, quality of images, feels like a more expensive tv

I have not used the extended warranty but did plenty of research and wether should buy or not and I pulled the trigger. Everything I’ve read says Best Buy has the best warranty you can buy.

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

Always a a good idea to have some extra security in case life happens.

Excellent Service. Definitely It worths the value of the product to cover accidents.

I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

I always get the Geek Squad warranty for my larger ticket items. Can't beat the no hassle guarantee since the manufacturers rarely live up to the warranty and with a large item like a TV, it is impossible to ship around so the in store warranty is worth every penny.

Meets budget. Picture is crisp, clear, easy set up for install. Great sound system, level and sound. New face for roku! Give it a try! No regrets!! Thanks vicky

Have not had to use their service yet on new tv but have had great response when needed on computer

So many times, the geek squad protection has saved us from having to replace products that broke out of our control so many times! It is for sure worth the money.

I will be taking my TV in for service today to figure out what the solid light issue is.