Customer Ratings & Reviews

Great price for great features. Exceptional value

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

Nice comfort knowing I've got coverage since technology changes so quickly.

The two year plan was priced at a good rate. I feel this was a great buy.

I always get a protection plan when getting a tv. In the past I had experience minor issues with my TV after time and the protection plan covers me, even if they cannot fix it, they will give the value in gift card to get a new one.

This OLED TV looks beautiful and runs like a beast for gaming on console and PC.

So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

Great service and professional setup ! On time for scheduled appointment.

Hopefully never have to use the warranty but it was worth the extra cost.

Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

The geek squad is always so helpful and knowledgeable. They are also very friendly.

Geek Squad Protection worked out for me in the past. This is why I bought it again.

I haven't had to use my protection plan but I hope I never have to either. I would recommend the plan just in case you have something unintended happen to your product.

This product is very good. I didn’t realize about the quality. Take one and enjoy!

Surround quality and bass are amazing. Mightve gotten too much volume for our house

Everything was great thanks for your service!!!!!!!

I got a 75in and in just over a year it showed damage. I made a claim and got my problem fixed the same day

Product seems to be a pretty good value. I would appreciate a better way to document my purchase. It is sometimes difficult to retain the email with the details of the warranty. A printed off or electronic certificate would be easier to locate if needed.

Geek Squad is out standing in addressing issues and getting them resolved. With Total protection I can feel assured all my products are protected. Great program.