Customer Ratings & Reviews

I have not needed the service yet. So I have to give them credit for good quality products

100% recommended, quality at a rest price so stop looking because Bestbuy has your back.

5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

it's a peace of mine that you know if anything go wrong with the product it will cover you up to 5 yrs

Good economical option to protect purchase, have purchased for other electronics.

Have not used yet but will definitely enjoy if i ever need it

It is good to know that our tv is covered if there is a problem and they come to us.

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

[Employee of bestbuy] Amazing. Always get this when buying something expensive

Television works fine and I am satisfied with the performance.

We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)

The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

I purchase Geek Squad protection for all of my devices because Best Buy has your back if something goes wrong. They've come through for me on previous experiences and will never leave Best Buy without this coverage!

I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

Haven’t had to use them yet, but the price is great and I have heard great things about the geek squad

Have to give local Geek Squad 5 Stars. If you get transferred to call center hang up and give Glendora Geek Squad the call. They know customer service.

With all the features on the tv we got, after they installed everything. The gentleman gave my mom his card and said I'll be your lifeline if you need anything, she laughed and said thank you so much, very nice guys and very helpful and affordable.

Perfect service. A great value. Great service from the Geek Service.

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy